As a trusted letting agent, Southern Properties and Management are used to being asked “are tenants or landlords responsible for repairs?” when it comes to maintenance issues, and we always endeavour to help both parties reach a solution that works for both of them.
In general, landlords are responsible for the majority of repair work that a property needs, including maintaining the structure and exterior, plumbing, wiring, gas appliances and more. Of course, this applies to issues of general wear and tear, and is another matter entirely when something has been damaged by a tenant or associate.
If a tenant (or guest) has damaged a part of the property, then the tenant becomes responsible for the cost of that repair; the landlord will more than likely want to use contractor of choice to rectify any damage, but the cost will usually fall on the tenant, whether they repair it themselves, hire a tradesman, or pay the landlord back for the repair work.
Aside from this, tenants are responsible for minor upkeep tasks such as changing light bulbs and fuses, or replacing batteries in smoke alarms and gas detectors. Any of their own appliances are their own responsibility, but those provided by the landlord in (semi-) furnished lettings may be their responsibility too, depending on what’s laid out by the Assured Shorthold Tenancy (AST) Agreement.
Tenants are also responsible for keeping their let home clean and safe, as well as reporting any issues to their landlord so that they can be addressed.
In accordance with the lockdown, Southern Properties & Management are now working remotely. The easiest way to communicate with us is via email at firstname.lastname@example.org. If you do need to call us then please call the main office line on 01252 724438, our calls are being diverted but you may need to leave a voicemail. We are sorry for any inconvenience caused during these unprecedented times but rest assured that we are totally committed to maintaining our service to you. We are currently fully operational and are planning to stay that way throughout the crisis. We hope that you all stay safe and well and we look forward to resuming normal service as soon as possible.