We pride ourselves on our high standard of operation, our attention to detail and the personal service we offer, tailored to your individual needs. These high standards qualify us for membership of the following professional bodies:
Client Money Protection. As a responsible Agent, we have CMP in place for all our Landlords and Tenants. This protects the rental money paid to us by a tenant to pass on to a Landlord.
The Property Ombudsman. This government approved scheme provides an independent redress in relation to any disputes. See www.tpos.co.uk
The federation imposes strict regulations on the affairs of its member companies whose accounts are scrutinised annually.
This is a government scheme introduced in April 2007 to ensure that all tenants’ deposits are protected in a ring fenced account and can only be used for dilapidations, specifically agreed by both landlord and tenant at the end of a tenancy. Issues in dispute are dealt with by an independent arbitrator from The Dispute Service.
We are able to offer an insurance which guarantees rent and pays for any legal expenses that may be incurred with problem tenants. We can also recommend insurance companies who deal specifically with rental properties for building and contents insurance.
"I've been involved with SPM for about 8 years now and they have always been extremely professional. As a landlord I know I can trust that they will sort out any problems that arise, and I can leave the management of the property to them without any qualms. I would certainly recommend SPM to anyone thinking of using them"