We pride ourselves on our high standard of operation, our attention to detail and the personal service we offer, tailored to your individual needs. These high standards qualify us for membership of the following professional bodies:
Client Money Protection. As a responsible Agent, we have CMP in place for all our Landlords and Tenants. This protects the rental money paid to us by a tenant to pass on to a Landlord.
The Property Ombudsman. This government approved scheme provides an independent redress in relation to any disputes. See www.tpos.co.uk
The federation imposes strict regulations on the affairs of its member companies whose accounts are scrutinised annually.
This is a government scheme introduced in April 2007 to ensure that all tenants’ deposits are protected in a ring fenced account and can only be used for dilapidations, specifically agreed by both landlord and tenant at the end of a tenancy. Issues in dispute are dealt with by an independent arbitrator from The Dispute Service.
We are able to offer an insurance which guarantees rent and pays for any legal expenses that may be incurred with problem tenants. We can also recommend insurance companies who deal specifically with rental properties for building and contents insurance.
"From initial marketing, through the setup of tenancy and ongoing maintenance, the team at SP&M have been great to deal with. As a new landlord I had a plethora of questions and their support has been invaluable. Detailed reports are provided at frequent intervals to help provide assurance that your property is being well managed and I've found the whole experience of becoming a landlord to be hassle free as a result."
We are pleased to advise that our offices are now open and we are working within government guidelines. If you do plan to visit us at the office, please ensure that you call ahead and arrange an appointment so that we can work in accordance with these guidelines and in a way that helps to protect us and you.